Quality Doesn’t Matter

Megan BurnsLean, Operations, Quality, Six Sigma

It doesn’t matter what you call it: Quality, Reengineering, TQM, Operational Excellence, Kaizen, Lean, Six Sigma, or Agile – the entire process is worthless as most companies are approaching it today. Quality, in many instances, has become just a word – and a rather empty word at that. It’s a term companies throw about and promote to customers. Initiatives are … Read More


Megan BurnsUpdates

Welcome to the new, revised Operations Strategy website. Check back often as we are adding new content, information, and resources over the next several weeks and months. You can also look forward to an exclusive membership section of the site offering online training, teleseminars, and interviews with successful business owners and leaders. While our look may be changing, we are … Read More

The new revised Operations Strategy website

Megan BurnsUncategorized

We are working to make our site more informative and useful to our clients, colleagues, and guests. Please be patient with us as we go through this transformation, if you need anything please email us at info@OperationsStrategyLLC.com or call us at 724-610-8748